pluss77 Privacy Policy

01Introduction

pluss77 ("pluss77," "we," "us," or "our") operates the online gaming platform at pluss77.vip. We are committed to protecting the privacy and personal data of every individual who interacts with our Platform, including registered players, prospective players, and visitors ("you" or "your").

This Privacy Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as overseen by the National Privacy Commission (NPC) of the Philippines. It also reflects our obligations as a PAGCOR-licensed online gaming platform.

This Policy should be read alongside our Terms & Conditions. By registering on or using pluss77, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

02Data We Collect

pluss77 collects personal data that is necessary to provide our services, comply with regulatory obligations, and maintain platform security. The categories of data we collect include:

2.1 Data You Provide Directly

Most personal data we hold is data you provide directly when registering your pluss77 account, completing KYC verification, making a deposit or withdrawal, or contacting our support team.

2.2 Data We Collect Automatically

When you access pluss77, we automatically collect certain technical data including your IP address, device identifiers, browser type, referring URL, and session activity logs. This data is used primarily for security, fraud prevention, and platform performance purposes.

03How We Use Your Data

pluss77 uses your personal data strictly for the following purposes:

• Account Management: To register and maintain your pluss77 account, verify your identity, and process your login credentials securely;
• Service Delivery: To provide access to pluss77 games, process bets, calculate winnings, and apply bonuses and promotions;
• Payment Processing: To process deposits via GCash, Maya, BDO, BPI, Metrobank, GrabPay, QR Ph, and 7-Eleven CLiQQ, and to process withdrawals to your verified payment method;
• Regulatory Compliance: To fulfill our obligations under PAGCOR licensing, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and abuse of the pluss77 platform;
• Responsible Gaming: To monitor gaming patterns and identify players who may be exhibiting signs of problem gambling, in accordance with our responsible gaming obligations;
• Customer Support: To respond to your inquiries, resolve disputes, and improve our support services;
• Platform Improvement: To analyze aggregate usage data and improve the features, performance, and security of the pluss77 platform;
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — where you have provided consent. You may withdraw consent at any time by contacting [email protected].

04Legal Basis for Processing

Under the Data Privacy Act of 2012, pluss77 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform the contract between you and pluss77 — i.e., operating your account and delivering gaming services;
• Legal Obligation: Processing required to comply with PAGCOR licensing conditions, AMLA obligations, and NPC reporting requirements;
• Legitimate Interests: Processing for fraud detection, platform security, and responsible gaming monitoring, where such interests do not override your data rights;
• Consent: Processing for marketing communications and optional data uses where your prior consent has been obtained and can be withdrawn at any time.

05Data Sharing

pluss77 does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Your personal data may be disclosed only in the following limited circumstances:

• Payment Processors: GCash, Maya, BDO, BPI, Metrobank, GrabPay, and other payment service providers receive transaction data necessary to process deposits and withdrawals;
• KYC & Identity Verification Providers: Third-party providers engaged by pluss77 to verify player identity and age in compliance with PAGCOR requirements;
• Game Providers: Licensed game providers (e.g., PG Soft, Jili, JDB) may receive anonymized session data necessary to operate games. No identifiable personal data is transferred beyond what is technically required;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and Philippine law enforcement as required by applicable law;
• Legal & Professional Advisors: Legal counsel, auditors, and compliance consultants engaged by pluss77, subject to confidentiality obligations.

All third-party service providers engaged by pluss77 are contractually required to process your data only as instructed by pluss77 and in compliance with the Data Privacy Act of 2012.

06Cookies & Tracking Technologies

pluss77 uses the following types of cookies and similar tracking technologies when you access the Platform:

• Essential Cookies: Required for the Platform to function — including session authentication cookies that keep you logged into your pluss77 account and security tokens. These cannot be disabled;
• Functional Cookies: Used to remember your preferences such as language settings and display options. Disabling these may affect your experience on pluss77;
• Analytical Cookies: Used to collect anonymized data about how players use the pluss77 platform, which helps us improve performance and usability. Analytics data is not linked to your personal identity.

pluss77 does not use third-party advertising cookies or behavioral tracking technologies that profile you across other websites. You may manage your cookie preferences through your browser settings, though disabling essential cookies will prevent you from logging into pluss77.

07Data Retention

pluss77 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention requirements:

• KYC & Identity Records: Retained for a minimum of five (5) years following account closure, as required by PAGCOR and AMLC regulations;
• Financial Transaction Records: Retained for five (5) years from the date of the transaction in compliance with AMLA and tax law obligations;
• Gaming History: Retained for three (3) years, or longer if required for an active investigation or dispute;
• Support Communications: Retained for two (2) years from the date of the communication;
• Marketing Consent Records: Retained for the duration of your pluss77 membership or until consent is withdrawn, whichever is earlier.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with pluss77's data destruction procedures.

08Data Security

pluss77 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the pluss77 servers;
• Encryption at rest for all personal and financial data stored in pluss77 databases;
• Role-based access controls ensuring that personal data is accessible only to pluss77 personnel with a legitimate operational need;
• Continuous security monitoring, intrusion detection, and penetration testing of the pluss77 platform;
• Multi-factor authentication requirements for administrative access to pluss77 systems.

In the event of a personal data breach that is likely to result in harm to affected individuals, pluss77 will notify the National Privacy Commission within seventy-two (72) hours of discovery, and affected players will be notified without undue delay, in accordance with the Data Privacy Act of 2012.

09Your Rights Under the Data Privacy Act

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pluss77:

• Right to Be Informed: The right to know that pluss77 collects and processes your personal data, and to receive clear information about how it is used — which this Privacy Policy provides;
• Right of Access: The right to request a copy of the personal data pluss77 holds about you, including information about how it is processed;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data in your pluss77 account;
• Right to Erasure: The right to request deletion of your personal data where retention is no longer legally required, subject to our regulatory retention obligations;
• Right to Object: The right to object to processing of your personal data for marketing purposes. You may withdraw marketing consent at any time without affecting other aspects of your pluss77 account;
• Right to Data Portability: The right to receive your personal data in a commonly used, machine-readable format where technically feasible;
• Right to Complain: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe pluss77 has violated your data privacy rights.

To exercise any of these rights, contact pluss77's Data Protection Officer at [email protected] with the subject line "Data Privacy Request." pluss77 will respond within thirty (30) calendar days.

10Children's Privacy

pluss77 is strictly an adult platform. Access is prohibited to individuals under the age of 21 years, consistent with PAGCOR regulations governing online gambling in the Philippines. pluss77 does not knowingly collect personal data from individuals under the age of 21.

If pluss77 becomes aware that personal data has been collected from an individual under the age of 21, that account will be immediately suspended, any associated funds will be held pending investigation, and the data will be deleted in accordance with applicable law. Parents or guardians who believe a minor has registered on pluss77 should contact [email protected] immediately.

11Cross-Border Data Transfers

Where pluss77 engages service providers or game platforms that process data outside the Philippines, such transfers are governed by contractual data processing agreements that require recipient parties to maintain data protection standards equivalent to those required by the Data Privacy Act of 2012. pluss77 does not transfer personal data to countries that do not provide an adequate level of data protection without appropriate safeguards in place.

12Policy Updates

pluss77 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or our data processing practices. Where changes are material, pluss77 will notify registered players via their registered email address or via a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of pluss77 following notification of changes constitutes acceptance of the updated Privacy Policy.

13Contact & Data Protection Officer

pluss77 has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. For all data privacy inquiries, access requests, or complaints, contact the pluss77 DPO:

For unresolved complaints, you may contact the National Privacy Commission (NPC) through their official channels at privacy.gov.ph.